Accessibility Questions

Can I bring my assistance dog into the stadium?
Certified service dogs (or service dogs in training) are permitted inside BC Place. All other animals are prohibited.

What if I want to sit with more than one person?
When you are speaking with your Ticketmaster representative, let them know how many people are in your party. Only one attendant ticket may be sold with each accessible assignment on the platform to ensure all other guests with mobility restrictions can be accommodated. However, the accessible platforms are located directly in front of full rows of seats. In order to accommodate groups larger than two, the Ticketmaster agent will work with you to seat your party behind you, or as close as possible.

If I use a wheelchair, do I have to buy a wheelchair ticket?
If you use a wheelchair as your primary means of mobility you will require a specific accessible assignment on one of the stadium’s accessible platforms. These platforms are designed for ease of access and unobstructed view of the event. To purchase a space on the accessible platform, call Ticketmaster Accessible at 1-855-682-6736. One attendant ticket may be purchased with each accessible platform assignment.

I don't use my wheelchair all the time. Is there somewhere I can get dropped off outside the stadium and be helped to my seat?
Yes! BC Place has a dedicated accessible entrance located on Pacific Boulevard at parking lot 457. From there our friendly Hosting staff will provide shuttle service to the nearest elevator. Wheelchairs are available on a first-come, first-serve basis to provide assistance to your seat.

Can I take my wheelchair into a private suite?
Absolutely! Please call the BC Place Guest Services line on 604-661-3401 or email [e-mail] and let us know: what event you are attending (including date) and under which name the suite has been booked. Please let us know at least a week in advance so that we have time to ensure the suite is configured for wheelchair seating.

Does BC Place have an accessible entrance?
BC Place provides a dedicated ‘Accessible’ entrance along Pacific Blvd that allows for persons with disabilities to be delivered and collected right at the entrance.

I am bringing a wheelchair to the event. Is BC Place able to store it for me?
Wheelchairs may be stored at the Stroller Parking located at sections 225 during BC Lions and Whitecaps FC matches.

Is there accessible parking at the stadium?
There are a limited number of accessible parking spots available at the stadium. It is recommended that you arrive as early as possible to secure a spot. There is additional parking available at Edgewater Casino just across Pacific Boulevard. BC Place strongly recommends that all guests parking at Edgewater Casino use the overhead walkway to cross Pacific Boulevard. BC Place has a dedicated accessible entrance located on Pacific Boulevard at parking lot 457 for passenger drop-off.

Are there accessible seating areas located in the stadium?
Dedicated 'accessible' seating areas are available for guests with disabilities that require assistance. Accessible seating is located at various vantage points throughout the spectator bowl. One attendant ticket may be sold with each wheelchair ticket and a seat will be provided for the guest's assistant.